Privacy Policy

Last Updated: May 3, 2025

This Privacy Policy describes how CDL Connection Pro ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information we obtain from third-party sources.

1.1 Information You Provide to Us

• Contact Information: When you fill out our qualification form, we collect your first name, email address, and phone number.
• Communications: When you communicate with us, we collect the content of your communications and information you choose to provide.
• Survey Responses: We may collect information you provide in response to surveys or feedback requests.

1.2 Information We Collect Automatically

• Usage Information: We collect information about how you access and use our services, including your browser type, operating system, pages viewed, time spent on pages, links clicked, and the page you visited before navigating to our website.
• Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: We may collect information about your location, including general location information (such as city and state) derived from your IP address.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our services and other websites.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect you with appropriate CDL training programs
• Process your qualification requests
• Communicate with you about our services
• Respond to your comments, questions, and requests
• Personalize your experience with our services
• Send you technical notices, updates, security alerts, and support messages
• Deliver marketing communications about our services
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights and property of CDL Connection Pro and others
• Comply with legal obligations

3. Sharing of Information

We may share your information as follows:

• With CDL Training Providers: We share your information with the CDL training providers and trucking companies that you are interested in connecting with through our service.
• With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose information if we believe that disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
• To Protect Rights and Safety: We may disclose information to protect the rights, property, and safety of CDL Connection Pro, our users, and others.
• In Connection with a Transfer of Business: If CDL Connection Pro is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your consent or at your direction.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information.
• Objection: You may object to our processing of your personal information.
• Restriction: You may request that we restrict our processing of your personal information.
• Data Portability: You may request a copy of the personal information that you have provided to us in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at privacy@cdlconnectionpro.com.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes or enforce our agreements.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

7. Children's Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will delete that information as quickly as possible.

8. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party websites and services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services that you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CDL Connection Pro
Email: hello@cdlconnectionpro.com

Address: PO Box 39 Baltic, OH 43804

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